Deputy Quality Control

Pacific Banking · 📍 Jatinegara, Jakarta Raya · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 7.000.000 per month
Pacific Banking is seeking a dedicated Deputy Quality Control to join our team in Jatinegara, Jakarta Raya. In this role, you will be responsible for ensuring the quality and accuracy of our banking products and services. We are looking for a professional with a strong background in quality control and a passion for delivering excellent customer experiences. Join us and be part of a dynamic and innovative team.

📋 Tanggung Jawab Pekerjaan

Conduct regular quality checks on banking products and services to ensure compliance with industry standards and regulations.,Review and evaluate customer complaints and feedback to identify areas for improvement.,Develop and implement quality control procedures and standards to enhance the overall quality of our services.,Monitor and analyze quality control metrics to identify trends and opportunities for improvement.,Collaborate with cross-functional teams to address quality issues and implement corrective actions.,Provide training and guidance to staff on quality control best practices and procedures.,Stay up-to-date with industry trends and best practices in quality control and customer service.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Quality Management, or a related field.,Minimum of 2 years of experience in a quality control or related role in the banking or financial services industry.,Strong knowledge of quality control principles, standards, and regulations.,Excellent analytical and problem-solving skills.,Strong communication and interpersonal skills.,Proficiency in Microsoft Office Suite and other relevant quality control software.,Familiarity with banking products and services is a plus.

🛠️ Keahlian

Quality controlCustomer serviceData analysisProcess improvementTraining and developmentRegulatory compliance
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