Lead Receptionist

Cafe Vera Dental Clinic · 📍 Tanjung Priok, Jakarta Raya · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 13.000.000 per month
Cafe Vera Dental Clinic is looking for a Lead Receptionist to join our team. As the Lead Receptionist, you will be responsible for managing the front desk operations, ensuring a welcoming atmosphere for our patients, and providing excellent customer service. This is a great opportunity to be part of a dynamic and growing dental clinic in Tanjung Priok.

📋 Tanggung Jawab Pekerjaan

Manage and oversee the front desk operations, including scheduling appointments, handling patient inquiries, and coordinating with the dental team.,Provide excellent customer service to patients, answering their questions, addressing their concerns, and ensuring their overall satisfaction.,Maintain accurate and up-to-date patient records, including medical histories, appointment schedules, and billing information.,Coordinate with the dental team to ensure smooth and efficient patient flow within the clinic.,Handle billing and insurance claims, ensuring accurate and timely processing.,Assist in training and supervising junior receptionists to maintain high standards of service.,Manage the reception area, ensuring it is clean, organized, and welcoming to patients.,Stay updated with the latest dental technologies and practices to provide the best possible service to patients.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Hospitality Management, or a related field.,Minimum of 3 years of experience in a receptionist or front desk role, preferably in a healthcare or dental setting.,Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.,Strong organizational skills with the ability to manage time and workload efficiently.,Proficiency in using computer software, including but not limited to Microsoft Office, dental management systems, and billing software.,Familiarity with healthcare regulations, insurance policies, and patient confidentiality requirements.,Ability to work well under pressure and in a fast-paced environment.,Strong customer service orientation with a commitment to providing exceptional service to patients.

🛠️ Keahlian

Customer ServiceTime ManagementOrganizationCommunicationComputer SkillsHealthcare KnowledgeTeamworkProblem-Solving
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